work was way too chaotic. no doubts! different customers with different kinds of attitudes. just made her heart burning. heh! :)

well, working in f&b line ain't that easy as others might think. it's way too complicated. handling bossy & fussy customers just make the situations worst! :)

getting all the blames from them is one of the 'gift' that you will get after giving them good service. cool, isn't it? others might heard of this quote too, 'customers are always right'. agree? hell yeah! there are always limit to everything. :)

back to work! today is just not her day, perhaps? customers keep on changing their orders after she collected their payments? quite a number of refunds need to be make just to make it right for them. yes! the customers. on the other hand, she need to sign on every of the receipts which she had refunded earlier on. isn't it a waste of time?

imagine, other customers are queeing & you're busy settling the refund for that particular customer? imagine, same 10 customers doing the refund too? touchwood! heh! :)

to make things worst, few crews are on duty. well, used to it! heh! extending her hours was what she would get as a present. great, isn't it? :)

to conclude, today was way too 'awesome'. yes. she was a lil pissed. :)

p/s: things will turn out better. just smile. :)